Frequently Asked Questions (FAQs)
What products do you offer?
At Window Warehouse we sell aluminium and timber windows and doors, including:
Sliding, stacking sliding, bifold and hinged aluminium doors.
Sliding, awning, casement, double-hung, sashless double-hung and bifold timber windows.
All products are available in various shapes, sizes, and colours to suit your needs.
Are your products available for immediate pickup?
Yes, many of our windows and doors are in stock and ready for immediate pickup from our Somerville warehouse.
If we don’t have what you need in stock, we can manufacture windows and doors specifically for you and supply them according to standard specifications.
WHAT MATERIALS ARE YOUR WINDOWS AND DOORS MADE FROM?
Our products are crafted from high-quality materials:
Timber: Treated Meranti or KD Hardwood (available on request)
Aluminium: Durable and available in various colours (Black, Pearl White, Monument, Surfmist, Ultra Silver, Dune, Paperbark, Woodland Grey, Jasper)
DO YOU OFFER DELIVERY?
No, we do not offer delivery services. All orders must be picked up from our Somerville location (61 Grant Road, Somerville, Victoria). Please ensure you have the necessary arrangements for transport upon collection.
WHAT ARE YOUR OPENING HOURS?
Opening Hours: Monday to Friday: 8:00am – 4:00pm
Pickup Hours: 8:00am – 3:00pm
What if I can’t find what I need at Window Warehouse?
Let us know! Tell us what you need and we can get it made for you.
What is your warranty policy?
We offer a warranty covering:
7 years for non-moving parts.
1 year for moving parts and glass
This warranty is applicable to manufacturing defects and is subject to our terms and conditions.
Do you offer installation?
No, we are a supply only business and do not offer installation services. However, we can recommend trusted local installers in the greater Melbourne area.
Can i buy my windows and doors online?
Yes! You can browse and buy windows and doors online through our online store. Simply select your products, place your order, and pick up from our Somerville warehouse.
HOW DO I GET A QUOTE?
You can request a quote online, email us at sales@windowwarehouse.com.au, or call (03) 5277 6635 with your window and door requirements.